ADT® Authorized Dealer Serving Boise, Meridian, Nampa, & All of Western Idaho
Smiling man speaking with neighbor at the front door
August 04, 2025

What Is The ADT Trusted Neighbor Feature?

ADT’s Trusted Neighbor™ tool modernizes the practice of providing a neighbor a key to your house. It does away with the requirement for actual keys or passcodes and lets you manage who can access your Boise home and for what timeframe. Learn more about how it works with your ADT home security system and Google Nest cameras. 

How Does ADT Trusted Neighbor Work?

You probably have neighbors you trust to tend to your plants, collect your mail, or walk your dog when you go out of town. In the past, you would just give them a key to your house. There’s now a better way. Thanks to ADT's Trusted Neighbor Feature, you won’t have to worry about doors left open or lost keys. 

What you need is an ADT security system, a Google Nest doorbell camera, a compatible smart lock, and the ADT+ app that brings it all together. Here’s how it works: 

  1. You assign access to a trusted individual, like a neighbor or relative, through the ADT+ app.
  2. Following that, you configure permissions. You can provide neighbors with timed access, allowing them to enter and exit during a particular timeframe, or event-based admittance. For instance, if a delivery is delivered, the system can unfasten the door to let your neighbor bring it inside once it validates them.
  3. Once you’ve set up access, your Google Nest Doorbell camera with familiar face capability recognizes your neighbor as they come near the door.
  4. Your ADT system will disarm and release the door lock when the approachee is authenticated as a permitted guest.
  5. You are sent instant updates as your family member, friend, or neighbor enters and exits. The app also supplies a detailed log. 
  6. After the trusted neighbor leaves, your smart door lock automatically secures to safeguard your home.

You may grant access for anyone you would like, such as a housesitter, a repair person, or a companion who arrives when you’re not there. This feature is also beneficial during emergencies, especially when you’re off site. To illustrate, if a water sensor triggers, your system can grant event-driven access so someone can shut off the water. Configuring permissions is straightforward with the user-friendly app. 

Make Your Boise Home More Secure, Convenient, And Connected

ADT Trusted Neighbor is a perfect example of how ADT makes life easier and your Boise home smarter and more secure. This feature isn’t merely for neighbors and guests, as you’ll enjoy the face recognition and auto-unlock capability when you’re wrangling little ones or bringing in bags of groceries. After you're inside, the door secures behind you automatically.

Customize Your ADT Home Security System In Boise With The Latest Features

Benefit from tools like ADT Trusted Neighbor and smart surveillance with a modern home security system in Boise from Secure24 Alarm Systems. An authorized ADT dealer, we’re thrilled to bring you the latest technology from the top name in home security. Dial (208) 242-4791 today to design your package. Our skilled team can answer your questions about ADT+, Google Nest cameras, and how to make things work seamlessly.